The Hidden Cost of UX Friction in Enterprise Systems
Quick ThoughtEnterprise systems often rely on mandates, not UX. But small friction compounds into real business risk. Here’s why PMs can’t ignore it.
84 posts in this category covering key insights and strategic thinking.
Enterprise systems often rely on mandates, not UX. But small friction compounds into real business risk. Here’s why PMs can’t ignore it.
Claude now generates real files—Excel, Word, PowerPoint, and PDFs—from prompts.
A simple question can sharpen roadmap reviews: what will this feature replace in the user’s life? Here’s why the replacement lens matters.
Leadership for product managers isn’t about titles. It’s about daily choices—small acts of influence, initiative, empowerment, and courage.
OpenAI’s GPT-realtime unifies voice AI into a single model. See why its technical leap and early adopters make this the moment voice AI goes mainstream.
AI is moving fast in product management, from PRDs to prototypes. Here’s what research shows, what’s missing, and how PMs can lead.
Strong product culture drives better decisions, innovation, and outcomes. Leaders shape it daily through hiring, rituals, and behaviors.
In B2B, escape velocity isn’t enough. Startups must turn rapid distribution into lasting defensibility before incumbents close the window.
Junior developers’ curiosity and adaptability make them the most AI-native talent. Cutting them now risks weakening future innovation.
Shift-left Customer Success by embedding it early in product strategy, design, and GTM to boost retention and drive SaaS growth.
AI observability means monitoring accuracy, drift, and hallucinations, not just uptime. PMs must treat it as a core product feature.
Fixed Google SEO indexing issues using ClaudeCode by adding canonicals, updating the sitemap, and cleaning redirects—no SEO expertise required.
Empathy and critical thinking—not IQ—are the keys to thriving as a product leader in the AI era.
Vibe-coding opens a new AI-build path, but Marty Cagan’s point on business rules shows its limits. Can AI ever capture this hidden and complex logic?
Vibe-coding is still early, but already empowers non-technical builders while pressuring SaaS vendors to deliver leverage beyond features.
Practical playbooks for product leaders to adapt and thrive in the AI era using wedge expansion, jobs-to-be-done, and dual transformation.
B2B buying isn’t decided by end users alone. Informal committees shape decisions, and product managers must map their jobs-to-be-done.
Why AI disruption challenges startups and giants while firms with product market fit adapt faster, explained through proven strategy frameworks.
How leading product teams use betting principles to make smarter decisions, test ideas fast, and adapt quickly to real-world results.
Learn why smart product managers match channels to product and target, not trends, with a simple hospital software example.
Vibe-coding coolness
Product leaders must know when to act as Architects and when to act as Gardeners. Learn how to balance precision and adaptability in product development.
PRDs aren’t dead—they’re evolving. Learn how to modernize product requirements with outcome focus, living documents, and AI-powered prototyping.
Practical tips to make OKRs work: writing strong objectives, measurable key results, and avoiding common pitfalls in execution.
Learn how to cultivate a strong product culture by empowering teams, aligning leadership, and focusing on outcomes over features.
Agile is not stand-ups or sprints. Learn how to cultivate true agility by focusing on outcomes, empowering teams, and decentralizing decisions.
Fall in love with the problem, not the solution. Learn seven techniques to uncover customer needs and build products that create lasting impact.
Learn why OKRs matter, how they align teams, and the four superpowers that make them a proven framework for execution.
Learn how to move beyond delivery and adopt a strategic product mindset with practical steps, proven frameworks, and customer-first thinking.
Great product leaders know not all decisions are equal. Learn how to apply the one-way vs. two-way door lens to improve decision speed and quality.
Learn how to defeat confirmation bias in product management with eight practical techniques to improve decisions and build products that truly matter.
Explore the demand reducers in Jobs-to-be-Done—Inertia and Anxiety—and how systems thinking helps overcome hidden barriers to product adoption.
Learn how Jobs-to-be-Done explains the forces that create product demand—Push and Pull—and why progress, not features, drives adoption.
Great product leaders don’t rely on perfect foresight. They ask sharper questions that cut through ambiguity and lead to better decisions.