Why do customers churn despite green dashboards? Three layers determine retention: friction (anger), outcomes (indifference), resonance (loyalty).
Technical & Tools
27 posts in this category covering key insights and strategic thinking.
The Feature Factory Problem AI Amplifies
Quick ThoughtAI accelerates shipping but not learning. Teams build faster without validating if they're solving the right customer problems.
Fast Teams Don't Ship More, They Learn Faster
Quick ThoughtVelocity isn't about shipping more features. It's about running faster learning loops that turn uncertainty into validated decisions.
The Tool Spectrum is Collapsing
Quick ThoughtPrototyping tools like Claude Code now serve both discovery and production, narrowing the gap between build-to-learn and build-to-earn.
Traffic Metrics Are Lying to You
Quick ThoughtWebflow's AI search data reveals why aggregate traffic is misleading and what product teams should measure instead.
Daily publishing needs a scalable taxonomy. Claude Code built mine in 45 minutes: 63 tags → 40, three tiers, full automation.
The New Rythm of Product, Design, and Engineering
Quick ThoughtAI-assisted prototyping is reshaping collaboration across product, design, and engineering—accelerating discovery and demanding the best from each discipline.
Evals in AI Product Development
Quick ThoughtEvals make AI products measurable. Traces, annotations, and layered tests turn evaluation into a practical loop for reliability.
Planning Better with Claude Sonnet 4.5
Quick ThoughtClaude Sonnet 4.5 introduces usage tracking and thinking mode enhancements that streamline AI planning and session management.
How I built a scalable, AI-powered blog archive by learning GenAI coding constructs and focusing on product thinking, not syntax.
From Competitive Moats to Collaborative Bridges
Quick ThoughtIn the AI era, the strongest products don’t build walls — they build bridges. Here’s why connectivity, not isolation, defines modern defensibility.
The Feedback Loop Fallacy in AI Products
Quick ThoughtAI feedback loops can lie. Learn why engagement metrics fail and how product managers can rebuild truth-centered measurement systems.
The rise of answer engine optimization (AEO) marks a shift from SEO. Visibility in AI-driven answers is now the key to discovery.
The Factory Robot for Apps
ArticleCloudflare’s VibeSDK acts like a factory robot for apps. It turns plain language into live software while teams stay focused on customer value.
When to Trust Intuition vs. Metrics
Quick ThoughtIntuition is a compass, metrics are a map. Here’s how product managers can decide which to trust, depending on the product stage.
AEO is the New SEO?
Quick ThoughtA quick look at Answer Engine Optimization (AEO), why it matters for both consumers and businesses, and how it differs from SEO.
The Limit of Metrics
Quick ThoughtMetrics measure the present, but intuition imagines the future. Here’s why great product managers need both — and how to define intuition.
Claude Now Builds Spreadsheets and Documents
Quick ThoughtClaude now generates real files—Excel, Word, PowerPoint, and PDFs—from prompts.
APIs are not small. They are the backbone of digital growth and the foundation of agentic AI and MCP orchestration.
AI in Product Management
Quick ThoughtAI is moving fast in product management, from PRDs to prototypes. Here’s what research shows, what’s missing, and how PMs can lead.
Agentic AI Needs APIs to Act
Quick ThoughtAgentic AI can reason, but it needs APIs to act. APIs are the execution layer that makes AI autonomy real.
Fixing Google SEO Indexing Issues with ClaudeCode
Quick ThoughtFixed Google SEO indexing issues using ClaudeCode by adding canonicals, updating the sitemap, and cleaning redirects—no SEO expertise required.
Build, Buy, or AI-Build
Quick ThoughtVibe-coding opens a new AI-build path, but Marty Cagan’s point on business rules shows its limits. Can AI ever capture this hidden and complex logic?
Vibe-Coding Is Early But Already Changing SaaS
Quick ThoughtVibe-coding is still early, but already empowers non-technical builders while pressuring SaaS vendors to deliver leverage beyond features.
Vibe Coding and Test-driven Development
Quick ThoughtVibe-coding coolness
How to Make OKRs Work
Quick ThoughtPractical tips to make OKRs work: writing strong objectives, measurable key results, and avoiding common pitfalls in execution.
Why OKRs Matter
Quick ThoughtLearn why OKRs matter, how they align teams, and the four superpowers that make them a proven framework for execution.